Get in Touch with Y&S Tickets
We’re here to help you with any questions or concerns about your ticket purchases.
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Frequently Asked Questions
How can I purchase tickets?
You can purchase tickets directly from our website by selecting the event and following the checkout process.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
Can I get a refund if I can't attend the event?
Refunds are available up to 24 hours before the event. Please contact our support team for assistance.
How will I receive my tickets?
Tickets will be sent to your email as a PDF attachment. You can also download them from your account on our website.
What should I do if I haven't received my tickets?
If you haven’t received your tickets within 24 hours of purchase, please contact our support team for assistance.
Are there any additional fees?
All fees are included in the ticket price. There are no hidden charges.
Can I transfer my tickets to someone else?
Yes, you can transfer your tickets to another person by updating the ticket information in your account.
What should I do if my tickets are lost or stolen?
If your tickets are lost or stolen, please contact our support team immediately for assistance.
How can I contact customer support?
You can contact our customer support team via phone at (255) 352-6258 or email at support@ystickets.com.
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Your inquiries and feedback are important to us. Reach out to Y&S Tickets for any questions, support, or suggestions. We are here to help you get the best experience possible.